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Santa Barbara Flowers
Santa Barbara, Carpinteria, & Goleta
Call us Today! Toll Free 888-249-0733 or Local 805-925-3803

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Order, Privacy and Terms of Use Policies

Order Related Policies

Substitutions

At www.santa-barbara-flowers.com we recognize and respect the importance of filling your order as requested. Years of experience has also taught us that "generally speaking" most customers are more concerned that their order be filled and that their friend or loved one's floral order be delivered (on the requested date) even if your first choice is not available.

If you do not want us to allow substitutions on your order please check the appropriate box on the final checkout form. If however, you desire that we do our best to fill your order even if we need to change it from your original request then please check substitutions OK.

Our policy on substitutions is as follows:

  • We always try to fill the order as requested.
  • We try to fill the order as close as possible to the original request if the original item is not available.
  • We attempt to inform the sender prior to substitution if possible.
  • We always fill the order to the same or greater value.
  • If we approve something of a greater value without your consent it has been done at our expense.
  • The filling florist must receive orders no later than 12 Noon for same day delivery. (Recipients time zone)

Order Acceptance

Upon placing an order in our shopping cart you will receive and automated response from our shopping cart service. This response is simply that, an automated response showing intitial processing of your order. We reserve the right to reject any order without cause via email, telephone or postal mail.

Timed Deliveries

Delivery Times are not Guaranteed or Implied unless it is noted on Your Receipt as a Paid Service.

Claims

If you place an order on our website you agree to notify us within 48 hours if there is a problem with the product. Flowers are a perishable product and we cannot entertain complaints without the possibility to remedy any problems which arise.

Delivery and Fulfillment Fees

The delivery and/or fulfillment fees stated on our websites may be more or less than the actual charge to arrange delivery to you or your recipient.

Cancellation and Change Fees

Once you place your order on our site we will work quickly to carry out your orders. In some cases we have incurred cost and reserve the right to pass those cost on to you in the event that you need to change or cancel your order. Some of the events in which we might have incurred cost and might determine to retain a portion of the original fees:

  • We have Special Ordered Product for Your Order (Up to 50% of Original Order Amount)
  • We have sent the order (per your instructions) to another florist and have incurred fees in transfer.
  • You Have Used a Credit or Debit Card for Payment (Up to 5% of Original Order Amount)
  • Your Order Has Been Made (Up to 50% of Original Order Amount)
  • If Order has Been Refused (50% of Original Order Amount plus Delivery Charge)
  • No Cancellation Possible if Order has Left the Building.

Damages

By using this website and placing an order through this site you agree that Santa Barbara Flowers will not be held responsible for any loss sustained by you for any failure to supply products or services. Santa Barbara Flowers will not be responsible for losses due to equiptment failure, internet failure, email delays, server failure, acts of god, acts of mother nature or other delays in providing services. Additionally, Santa Barbara Flowers will not be responsible for losses due to equiptment failure, internet failure, email delays, server failure, acts of god, acts of mother nature or other failures or acts which prohibit our fulfillment of any service or provision of product.

Disclosure

www.santa-barbara-flowers.com owned and operated by:



Santa Barbara Flowers
PO Box 920
Santa Maria, CA California 93456
USA
Local 805-925-3803
Santa Barbara Flowers — 1995-2018 Ron Rose
PO Box 920 Santa Maria, CA California 93456
  • 93013 CARPINTERIA
  • 93014 CARPINTERIA
  • 93067 SUMMERLAND
  • 93101 SANTA BARBARA
  • 93102 SANTA BARBARA
  • 93103 SANTA BARBARA
  • 93105 SANTA BARBARA
  • 93106 SANTA BARBARA
  • 93107 SANTA BARBARA
  • 93108 SANTA BARBARA
  • 93109 SANTA BARBARA
  • 93110 SANTA BARBARA
  • 93111 SANTA BARBARA
  • 93116 GOLETA
  • 93117 GOLETA
  • 93118 GOLETA
  • 93120 SANTA BARBARA
  • 93121 SANTA BARBARA
  • 93130 SANTA BARBARA
  • 93140 SANTA BARBARA
  • 93150 SANTA BARBARA
  • 93160 SANTA BARBARA
  • 93190 SANTA BARBARA
  • 93199 GOLETA
  • 93427 BUELLTON
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