Privacy Page. Thanks for visiting our Privacy Page at Santa Barbara Flowers, we are pleased you are here
Why we Gather Information
Since our inception, Santa Barbara Flowers has consistently provided our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide you with quality service and satisfaction, include you in a free drawing or other type of contest and to inform you of special offers and discounts. If you do not wish to be informed of offers and discounts please state so in the special instructions section of your order form every time you use our site. If you "opt-out" of our mailings but later place an order with us you will need to "opt-out" again. In addition- we are dedicated to creating a site which is easy to use, intuitive, and which is a pleasant experience and not an aggravation.
Information we Gather?
When you order from our Web site, we collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), occasion type (birthday, Mothers day, etc.), products purchased, any relevant promotion code and information and the recipient's name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order.
In addition- we collect information about the type of operating system you are using, the Internet Browser type and version you are using, the resolution of your video screen, the type of scripts you allow and other publically displayed information about your computer. We do this in order to design a site which is accessable by the widest number of people but which still offers state of the art features and convenience. For example.. We have chosen to use Java Scripts on our site so that the site is easily updateable because the vast majority of people allow such scripting when browsing the net. Understandably, some people will not be able to use our site because of this, but for most people our use of scripts will provide an enhanced browsing experience once you have begun to use our site. After first visiting our site the scripts are loaded into your browser's memory and thereby make the load time of each subsequent page faster.
How we use the information we collect about you.
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from Santa Barbara Flowers or other sites and companies that we own.
- We do not force you to create a user profile to use our site.
- All Billing appears on your card as Rose of Sharon Florist or Mister Florist
- Email list are never sold or used by third parties.
- Our internal system is virtually paperless.
- All IP addresses are logged.
- Data is NEVER transferred to a third party except as outlined in this document
- We transfer Recipient Name, Address, Telephone and Directions to a third party florist in order to arrange delivery of our order is beyond our delivery zone
- We NEVER sell
- We NEVER allow your information to be used by a third party company unless ordered to do so by a court of law. Additionally, we may surrender information to a uniformed police officer who has stated that he or she is investigating a complaint, who provides documentation, and who signs our log.
We respect your time and promise to limit the mailings we send each year.
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. In addition to this secure encryption your credit card number or other information is never retained on any computer accessile by the Internet.
Your Credit Card Information and Social Security Number are never fully printed on a mailable document and are only accessible by employees on a need to know basis. All computers are password protected and contained in a monitored building. In short, your private information is stored with our own.
Using Our Site
By using our site you agree to use it on an as is basis. You agree to hold Santa Barbara Flowers and its owners, computer manufacturers, computer code authors, java script authors and any and all related owners and vendors harmless from the results of using this site. You agree that you are using our site at your own risk and that some computer scripts or code may not be written in such a manner to support your own computer environment.
By using our site you agree in all cases that Santa Barbara Flowers and its owners are responsible only for replacement of the defective product or reimbursement for the product, at the owner's discretion, and in no event for more than the cost of the original order.
If you should not want to receive information and special offers from us please follow the instructions at the bottom of every mailing and you will be removed immediately. Please understand that you may receive an additional mailing or two from us as a result of advanced queing, we have honored your request but sometimes cannot remove a name from a mailing. Also, please understand that if you order from our site, enter a contest or otherwise submit your email address after you have opted out you will need to opt out again.
If you would like to update or correct information previously provided to us, please send an e-mail with your new information toCustomer Service Email
Your Consent and Changes to this Policy